Governance

The ICoT Governance is chaired by the Vice President (VP) and Chief Information Officer (CIO) and governed by a steering committee composed of representatives from the following key technology-focused departments:

  • Information Technology 
  • Software Development
  • Data Science
  • Cybersecurity
  • Foundation Partners
  • IT Operations

Leadership

The center operations will be led by the director of ICoT, who will be responsible for the following:

  • Overseeing daily operations and strategic initiatives
  • Managing budgets, resources and technology investments
  • Reporting on progress, outcomes and technology trends to the steering committee

Team Composition

The ICoT will consist of the following:

  • Core Team: A dedicated group of technologists, engineers and project managers focused on technology innovation.
  • Advisory Board: A panel of technology experts and thought leaders from within and outside the organization to provide guidance and feedback on technology initiatives.
  • Project Teams: Agile teams are formed to work on specific technology projects or initiatives, utilizing a flexible approach to adapt to changing requirements.

Operations

The following sections will highlight the operations of the ICoT.

Idea Generation

The ICoT will implement various methods for idea generation, including:

  • Tech Hackathons: Intensive coding and brainstorming sessions where teams tackle specific technological challenges.
  • Innovation Workshops: Structured sessions focused on emerging technologies, methodologies and best practices
  • Open Submissions: A digital platform for employees to submit their technology ideas for evaluation and potential development.

Project Development

Once ideas are generated, the following steps will be taken:

  1. Evaluation: Ideas will be assessed based on technical feasibility, market potential and alignment with organizational technology goals.
  2. Prototyping: Selected ideas will be developed into technology prototypes for testing, validation and user feedback.
  3. Implementation: Successful prototypes will be transitioned into full-scale technology projects with defined timelines, budgets and performance metrics.

Measure and Evaluation

To measure the success of the ICoT, the following metrics will be tracked:

  • Number of technological ideas generated and implemented
  • Time taken from idea generation to market launch
  • Financial impact and Return on Investment (ROI) of implemented technology projects
  • Employee engagement and satisfaction levels in technology initiatives